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Support Center
You can use this panel to submit all your technical support, questions, and requests regarding your agency and academy processes; you can also check the status of your submitted requests at any time. Your request will be reviewed, and you will receive a response as soon as possible.
Create a Ticket
Our team will get back to you as soon as possible.
Submit your support request.
Complete your registration by filling in all the relevant fields with your contact information and request; you can also attach files to further detail your request. The email address you enter is the primary identifier for later verification of your registration; please ensure its accuracy.
Inquire about your request with confidence.
Request a verification code by entering your email address in the "Check Request" tab. Use this one-time code sent to your email to securely access the system.
Follow the Support Process
Monitor the current status of your request, responses, and transaction history in real-time through the panel. Manage the entire process transparently from a single point.
FAQs
The Support Center is designed to help you manage your requests quickly and reliably from a single point. Here, you can find answers to your questions about how our support system works and the process of tracking requests.
No, no membership or password is required. You can create a request instantly with your first name, last name, and email address.
Simply click the "Check Request" tab and enter the email address you used when creating your account. You can access the details of your request using the one-time verification code (OTP) that will be sent to your email address.
Please check your spam folder. If the problem persists, you can repeat the process, checking that you have entered your email address correctly.
All support requests submitted are promptly reviewed. Our team will examine your request as soon as possible and provide feedback through the system.
Yes. You can include visuals or documents that will help us understand the problem faster by adding them to your request via the "Attach File" section (maximum 1MB).
To avoid confusion and expedite resolution, we recommend proceeding with a single request for each issue. Instead of opening a new ticket before your current request is finalized, you can add a message to your previous ticket to track the process.